Bonus policy and general terms and conditions

A bonus is subject to wagering requirements, meaning that a specified multiple of the bonus amount, deposit or winnings must be wagered before a withdrawal is possible. It is essential to check per promotion which basis is used for the calculation.

Not every game counts in the same way towards unlocking a bonus. Slots, scratch cards and keno typically count for 100%, whilst live games and video poker often contribute 10%. Some games are completely excluded from bonus play.

Each promotion is strictly limited to one per person, household, email address, telephone number or IP address. Creating duplicate accounts to claim bonuses will result in the cancellation of all promotions and any winnings achieved.

Please note that withdrawals requested before wagering requirements are met, or when the wager is less than the deposit amount, may incur a fee. Additionally, a monthly turnover threshold of 20 euro applies to be eligible for payouts.

• Jackpot slots, Slingo and Bingo are not available for bonus play.
• A maximum of 3 outstanding withdrawals can be pending on an account at the same time.
• After 180 days of inactivity, a monthly maintenance fee may be charged.

Lolajack carries out security checks at any time it deems necessary. Players may be asked to provide documentation, such as a valid form of identification, proof of address or transaction history of payment methods used.

Document processing and verification typically takes place within 10 days of receipt of complete information. It is the player's responsibility to remain informed of their account status.